![]() In the second case (recalling the prior problem with records), I provided 3 months notice to RCH and their records housing facility known as MRO. However, I am tenacious and managed to create a sense of urgency, so that the required information was finally delivered a day or so in advance of the surgery. But, the employee in medical records created a situation which caused the surgical facility to actually call me and suggest that the surgery may not be able to occur as planned, due to this issue. In the first case, I provided multiple weeks notice. =- I do think the medical records department must be overburdened, as I have had two incidents where medical records were requested far in advance, but not sent to the procedure facility in an appropriate amount of time. But, if you know this in advance and are with the visually impaired person, you can just let that individual know the tech is coming up on the right or left with instrumentation (or whatever they may be doing), to ease the potential for the unknown. And, sometimes the techs move too quickly. This can be stressful for the patient who cannot see. An important note: at Space Center the parking is easy, patients are seen quickly and Sandy (front desk staff) is so very kind and exceptional at her job! Occasionally a tech will not let the visually imparied individual know when they are going to do something with the eyes, or touch the face. Major at Skurlock Tower in the Medical Center. On days when our schedules don't link up for the Space Center location, we see Dr. He provided a vitrectomy with outstanding results. Major is also friendly, detail oriented, caring, receptive to questions and utilizes his full skill-set to help the patient achieve maximum improvement. Major at the Space Center location (closer to our home) who has been a fantastic fit for our needs. Brown was friendly, efficient and able to diagnose his problem, allowing him to start on an immediate course of treatment. Brown at Retina Consultants of Houston, by a neurologist who is a colleague of mine. “My husband was originally referred to Dr. Common Eye Surface Problems - Blepharitis, Dry Eye, Subconjuntival Hemorrhage.Idiopathic Parafoveal Telangiectsasia (PFT).Central Serous Retinopathy / Chorioretinopathy.Retinal Artery Occlusion (CRAO and BRAO).Peripheral Retinal Pathology - Lattice Degeneration, White Without Pressure, Pigmented Lesions and Masses.Panretinal Photocoagulation (PRP) Laser.
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